“We just completed a little over a year with Nicole from Once Upon A Beach managing the rental of our brand new vacation home.  This experience was all brand new for us, as this was a new adventure in the vacation rental business.  Nicole made what could have been a very intimidating process for us into something very easy and simplified.  She is a hard worker and basically takes care of everything for us.  She is especially good with handling persnickety guests and smoothing over any issues, minor or otherwise.  Another attribute she has is her attention to details.  This is especially important on all of the documents she provides for taxes, bookings, and others that are needed.  We are highly satisfied and pleased that we selected Once Upon A Beach to manage our vacation rental..” 

“We are so thankful to have found Mike and Nikki Kaleta “Owners of Once Upon A Beach” to manage our beach house on AMI!  We bought our home with the intention of putting it in a rental program and also getting to use/share it with our family and friends.  So it was very important to find the “RIGHT” management company. We like to say that Mike and Nikki have been a God send to us with this whole process of owning a beach rental.  We were looking for a small boutique style rental company that would take care of the rental bookings, day to day operations with the renters, and most importantly to us was someone that would take care of our home as if it were there own.  From our very first meeting with Mike and Nikki, we knew they were the ones! They took a lot of stress off of us right away and were a tremendous asset with getting everything in order for us to get the house in a rental program and have been phenomenal with marketing the home to prospective renters.  We feel very blessed to have “Once Upon A Beach”, Mike and Nikki managing our home on AMI!

“Nikki and Mike are THE BEST! …hardworking, reliable, prompt, and kind. They are easy to get in contact with and respond ASAP. We interviewed several companies and knew right away that they were the best fit for us. Their attention to detail and personal care is unlike anyone else on the island. They do it all! We know that our new home is in good hands with them” 

“I highly recommend Once Upon a Beach. They are the perfect boutique property management company. Owners, Michael and Nikki, manage my AMI properties Salty Pirate, and Seaswept Mermaid. They have been managing them for about two and a half years, and they run them like five star resorts. They are professional, pleasant and very responsive to both guests and owners. They handled the craziness of Covid in 2020 with compassion and concern, and quickly pivoted to the boom year of 2021, which is translating to a solid ROI this year. Nikki does accounting and licensing, but more importantly, she is a top tier marketer. She knows how social media works and has an active presence online. She continually monitors the pulse of the market for premium pricing, bookings, and solid occupancy rates. She crushed it this year! Michael handles owner and guest relations with care and concern about peoples needs. He visits each property the morning/afternoon before every guest arrives to make sure all is in proper order. He also keeps track of maintenance, handles contractors, and is sensitive to budgetary concerns. They have a terrific team around them. From Brittany in the office, to Bong and Ollie and their immaculate cleaning crew, to their hand picked local contractors if needed. Most have been working on the island for years. They are responsible and do an outstanding job. What do the guests think? I like 5 Star reviews and they get them. It is just about all they ever get! Again, I highly recommend Once upon a Beach. Give Michael and Nikki a call. If you are just getting set-up, contact them early as they have a lot of ideas to share about what works and what doesn’t. You will be happy!”